1) Eligibility (21+ or legal gambling age)
Access to and use of TideLineJoy is intended only for people who are at least 21 years old, or the legal gambling age in their jurisdiction (whichever is higher). If you are in New Zealand, the legal age can vary by activity (for example, some gambling products are 18+ while entry to licensed casinos is generally 20+). You must comply with the rules that apply to you.
2) How we age-gate and verify
- Age gate / self-certification: we may require you to confirm you meet the minimum age before viewing certain areas.
- Account details: where accounts are offered, we may request date of birth and additional details to assess eligibility.
- Identity checks (KYC): we may ask for proof of age/identity (e.g., government-issued ID) and may use reputable verification providers to validate information.
- Payment and risk signals: we may use payment, device, and behavioural signals to help detect possible underage access.
If we cannot confirm you meet the minimum age, we may restrict or terminate access and may request additional information before allowing continued use.
3) Preventing underage access
- We design content and features to avoid targeting minors.
- We may block, suspend, or close accounts suspected of being used by or on behalf of an underage person.
- We may decline service where information appears false, inconsistent, or unverifiable.
- We encourage parents/guardians to supervise device and internet use and to enable appropriate parental controls.
4) If you suspect underage use
If you believe a minor is accessing TideLineJoy, please report it with any relevant details (e.g., username, email used, and why you suspect underage use). We will review and may request additional information. Contact us at contact@tidelinejoy.com or call +64 21 583 9476.
5) Data handling
Age/identity information is used to assess eligibility, prevent underage access, and meet compliance obligations. We limit access to authorised personnel and service providers, apply security controls, and retain verification records only as long as necessary for these purposes and as required by law. For more, see our Privacy Policy.